Rolex Certified

LET US BE CLEAR! WE ARE NOT AFFILIATED WITH ROLEX.

WE ARE NOT CERTIFIED BY ROLEX 

Firstly, the term “Authorized Rolex Repair Center” or “Certified Rolex Watchmaker” implies a direct affiliation with Rolex, suggesting that the repair center or watchmaker has been officially endorsed and trained by Rolex to service their watches. However, there are only a few actual Authorized Rolex Service Centers in the US, all of which are fully owned and operated by Rolex itself. Therefore, any claims of being an “Authorized Rolex Repair Center” or “Certified Rolex Watchmaker” by independent jewelry stores or watchmakers are inaccurate and misleading.

Jewelry stores that are authorized Rolex watch dealers may accept watches for repair but typically forward them to Rolex-owned service facilities. While these dealers are sanctioned to handle Rolex watches, they are not themselves Authorized Rolex Service Centers nor do they employ Certified Rolex Watchmakers.

Furthermore, the assertion of being a “Certified Rolex Watchmaker” is reserved exclusively for individuals employed by Rolex-owned service centers. Once they cease working for Rolex, they can no longer make this claim.

It’s essential for consumers to understand that even if a jeweler or watchmaker claims to be part of the “Rolex Service Network” and advertises themselves as an “Authorized Rolex Service” location, this does not mean they are authorized by Rolex to perform repairs. Any repairs conducted by non-RSC watchmakers can potentially void the watch’s warranty, particularly if it’s still under warranty.

Additionally, claims made on websites about being “factory trained” or having “expert watchmakers” can be misleading if the repairs are outsourced to third-party facilities. Consumers should be cautious of such claims and ensure they understand where their watch will be serviced and by whom.

In summary, consumers should exercise diligence and verify the credentials of any establishment claiming to offer Rolex watch servicing to ensure their timepiece is handled by qualified professionals and in accordance with Rolex and AWCI standards and warranty policies.