Full Service Watch Center
Let us walk you through the Service steps for your Watch:
1- When your watch arrives in our facility you will receive an official work order generated by The Edge, which is a POS system that takes pictures, registers models, serial numbers, and tracks the status of the repair.
2- The watch is opened with a special key, then the movement is removed and placed in the Watchmakers bench for service. This process includes a complete disassemble, it is then placed in the Elmasolvex-RM watch cleaner (Required by Rolex). After the movement is perfectly cleaned we proceed to lubricate all parts with at least 5 different oils as required by Rolex and AWCI. After this, we check that the amplitude is at least 270 degrees and timing within 1 second per day.
3- Unless otherwise instructed, then the case and band are placed in the polishing room for our experienced refinisher to restore as best as possible the original factory finish.
4- The movement is placed back into the case with new gaskets to assure you of waterproof and then the complete watch is placed on an automatic winder simulator for observation (72 hours).
Please create/register an account and we will reach out to discuss volume and consistancy.
Most manual winding watches start at $165.00
Rolex Datejust movement service starts at $495.00
Rolex Chronographs start at $695.00
Other chronographs with additional complicated features will need to be estimated to determine the final price.
Band, Case and Bezel Refinishing
To restore the aesthetic appeal of your timepiece, we offer in-house same-day refinishing for a great low price of $190.00. This charge will be waived and this task is complimentary when a complete Service is performed.
When the watch dial has damage, this process restores your timepiece as best as possible to its original look. This service can take up to 2/3 weeks, depending on the complexity of work to be done. The cost of this service starts at $225.00 (varies by watch)
Plastic & Sapphire Crystals
Due to the construction of the case, Rolex watches that originally came with plastic crystals can be retro-fitted with modern sapphire crystals. If your watch has a plastic crystal and you choose to swap it with a sapphire, we highly recommend that the bezel is replaced as well to be sure that the watch remains waterproof.
Our turnaround time is typically two weeks, however, this can vary depending on the extent of the work being done and parts availability. Vintage timepieces require a longer period of time to service/repair.
We stand behind our service 100%. All watches that we service carry either a one or two-year warranty. Parts subject to normal wear such as crystals, straps, etc. are not covered under warranty!
When you choose to repair your watch at Universal Watch, you will be dealing with a 3rd generation family-owned business. All repairs are performed in-house, which allows us to save you weeks, even months (vs factory repair centers) in repair time since we are ready to service your watch. You will also save money since there is no 3rd party involved. You get fast, prompt personalized service which means you get to wear your watch quicker. See why we are the best Houston Watch Repair Service Center.
The Right Tools For Watch Repair
As one of the best watch repair centers in Houston, we are actively investing in the latest tools and techniques. Our repair center is equipped with industry-leading watch service tools like the Elmasolvex-RM watch cleaner, Proofmaster M Automat water resistance tester, the Witschi Analyzer Q1 tester, and much more.
Witschi Mechanical Analyzer – Expert 4th Generation
The Witschi Watch Expert 4 is the latest updated measuring instrument for testing the rate accuracy, amplitude and beat error of mechanical watches.
Multi-frequency ultrasound is adjustable for delicate parts. Place parts basket in the chamber – automatic pumping of solutions, ultrasonic cleaning, draining, drying; all under vacuum. Vacuum drying system uses warm, filtered, clean air. Vacuum technology removes gas bubbles during ultrasound, allowing cleaning and rinsing to reach all surfaces. Purchase filtration system (ELMA-VA1053376) to capture solvent vapors for units that cannot be exhausted outside.
TÜV-certified explosion-proof when used with venting hoses or carbon filtration system
Exhaust system vents fumes to outside through two provided 16.5′ long venting hoses
HD color display
Made in Germany
ElmaSolvex Watch Cleaner – RM
TUV-certified explosion safety when properly vented
One cleaning, three rinsing, and one drying chamber
Four-jar cleaning technology
Use standard cleaning program or select options to vary time in the jar, basket speed, spin-off speed and time, and select rotation and/or vibration cleaning
Uses wave breakers to create cleaning turbulence
Option to select oscillating rotation or vibrasonic cleaning
Includes: 64 mm basket complete, 4 jars, 4 jar lids, 4 wave breakers
Venting attachment included
Made in Germany